Customer Support Specialist
Ukraine, Zaporizhzhia

Squro is an international IT product company that creates a convenient and transparent FinTech environment, striving to provide the best conditions and services, deeply understanding the needs of our customers. Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive innovations in the FinTech industry that remain our basis for success. Since 2006, our product has earned the trust of customers from around 185 countries.

Requirements

  • Confident PC user;
  • Attention to details, responsibility, accuracy, punctuality, pro-active position;
  • Strong communication and negotiation skills;
  • Upper-intermediate level of English.

Responsibilities

  • Solving customer questions in chats, by e-mail and phone;
  • Consulting customers regarding product and services;
  • Filling the internal knowledge base.

We offer

  • Š”hallenging, dynamic and unique tasks in the FinTech field with our own product;
  • Partial compensation of language courses expenses;
  • Corporate library.
  • Full accounting support and taxes compensation;
  • Shift work hours (day & night shifts);
  • Competitive salary;
  • Cozy office in the city center;
  • Paid vacations, sick leaves, public holidays, possibility to take days off;
  • Corporate equipment;
  • Own gym;
  • Snacks, fruits, and drinks;
  • Regular corporate events.

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