Hi! We are 🔥Squro🔥, an international fin-tech product company. Deeply understanding our client’s needs, we create a convenient and transparent fin-tech environment, striving to provide the best conditions and services.

Since 2006, the company has earned the trust of customers from Asia, Europe, and the Middle East. Today more than 500 thousand people in more than 185 countries develop their investment potential with solutions from Squro.

Responsibilities

• Management and administration of the department
• Creating and implementing a back-office strategy in accordance with the company’s global strategy
• Analyzing on a constant basis the department activity, payment systems activity, suspicious activity, KYC, AML procedures etc.
• Ensuring compliance with international L&C procedures
• Management the procedure of customers verification, account establishment, maintenance and closures
• Management the processing of all customer deposits and withdrawals in a timely manner
• Investigating and resolving potential issues arising from customer deposits, withdrawals or client activity
• Liaising with other departments to escalate and resolve all client issues in a timely manner 
• Management of searching and attraction of the best PSP (payment system providers)
• Managing the implementation of PSP solutions in the Back Office
• Monitoring the efficiency of cooperation with various PSP, risk assessment and management
• Reviewing the automation of Back Office and replacing manual processes with automated systems where required
• Preparation of back office procedures, policies, terms & conditions, contracts and relevant disclaimers
• Controlling over the reconciliation of all financial assets of the company
• Preparation of various internal and regulatory reports
• Controlling costs and budget to help the organization optimize costs
• Management the training of relevant staff to ensure continuing competence 
• Coaching and motivating teams to achieve productivity and engagement

Requirements

• Proven 2+ years of experience on the position Head of Back Office or similar position
• 5+ years of experience in financial or crypto, banking, gaming industry 
• Practical experience with KYC, AML procedures, etc.
• Deep knowledge and experience with international L&C procedures
• Experience managing a team of 15 or more employees
• Experience in implementing new payment systems
• Knowledge of data analytics and reporting
• Good understanding of financial tools
• People management and Leadership skills;
• Upper intermediate and higher level of English

We offer

• Professional and personal growth;
• Сhallenging, fast-moving, and unique tasks in the FinTech field with our product;
• Ability to be close to the business and take part in making fast decisions;
• Partial compensation of language courses expenses;
• Corporate library;
• Regular team retrospectives;
• Full accounting support and taxes compensation;
• Flexible schedule;
• Paid vacations, sick leaves, public holidays, ability to take days off;
• Corporate equipment;
• Partial compensation of gym expenses.

Apply for Payment Product Manager